Privacy Policy

B. PERSONAL DATA PROTECTION 
This Personal Data Protection Statement describes the method of collecting data from no1melaia.de, the use of this data by the Company and the Terms and Conditions of Use of this Website.

1. In general
The information provided by users of the website no1melaia.de is used by the company, so that its users have direct and meaningful communication with the online store and serve and run their orders. The website no1melaia.de does not distribute the e-mail addresses, or any other information about its users to any other organisation or affiliate that is not connected to its online store except to its direct partners in the users’ order service process.

2. Collection and use of information

2.1. no1melaia.de collects the following types of information about users:
(1) information that the user provides when registering as a customer,
(2) information that the user provides in order to fulfill his order from www.no1melaia.de,
(3) information that the user provides in contest entries held from time to time,
(4) information that the user provides when logging in through another platform (ios, android, Facebook, Google applications).

2.2. When completing any order form on the website no1melaia.de, you will be asked for your name, address, postal code of your area, your email address, your telephone number, the method of payment for the order and in cases where the payment is made via credit card, the number, the expiry date of the card and the three-digit security code. In addition, you may be asked for more specific information, such as shipping and delivery details of an order, billing information or details about an offer you have requested. no1melaia.de uses the information you provide during the online submission of the form, in order for the Company to contact you regarding
(i) the delivery of the order to your location,
(ii)confirmation and identification of the customer in any necessary case,
(iii) receipt of gifts after a competition draw.
2.3. Each order processing requires the collection of your personal information to deliver, or reserve an order. no1melaia.de requires its employees and website maintainers to provide its user-clients with the level of security stated in this Privacy Statement. In no other case will no1melaia.de disclose your personal data to third parties without your prior consent, unless this is required by legal means.
2.4. The personal data of the users of the online store no1melaia.de will be used for the purposes described above. We do not collect or process more or other types of personal data than is necessary to fulfill the respective purpose. If we intend to use your personal data that we process with your consent, for purposes other than those disclosed in that consent, we will inform you in advance and, in cases where the processing is based on your consent, we will use your personal data for a different purpose only with your permission. Any personal data that you declare anywhere on the website of no1melaia.de is intended exclusively for ensuring the operation of the respective service and may not be used by any third party, without complying with the provisions of Law 2472/1997 regarding the protection against processing of personal data, as it applies each time. The online store no1melaia.de operates in accordance with the applicable Greek and Community legislation and keeps your personal data secure.
2.5. To continually improve and enhance our services, we may send you marketing emails related to our Company, or its online store, that may be of interest to you. You can choose the types of communication you want to receive at any time by updating your email preferences. You can also unsubscribe at any time. The sending of SMS to the mobile phone number given during your order is done in order to inform you about the progress of your order. From the account you have created on our website, you can choose whether you want to receive advertising/promotional material via SMS or not.
– Consent: We will not use your data for advertising purposes, unless you have given your prior express and free consent.
– However, for existing customers, we may use the email address we have received from you as part of our existing customer relationship to provide you with marketing material related to similar products or services that you have previously requested, used or may be of interest. You may, however, object to this use at the time of collection and each time a message is sent. In order to stop receiving e-mails for marketing purposes, please follow the instructions in the e-mail you receive.
2.6. We may need to use and retain personal data for legal and compliance reasons, such as preventing, detecting, or investigating a crime, preventing loss, fraud, or any other misuse of our services and IT systems. We may also use your personal data for internal and external audit requirements, information security purposes, or to protect or exercise our rights, the privacy, the security, the property of our company, or those of others. The data kept in the file may be communicated to the competent judicial, police and other administrative authorities upon their legal request and in accordance with the applicable legislative provisions. The customer has, within the framework of the telecommunications privacy legislation, the information and objection rights provided in articles 11 to 13 of Law 2472/1997.

3. Cookies
3.1. no1melaia.de has the ability to use cookies as part of the facilitation and operation of services through its website. Cookies are small files (text files), which are sent and stored on the user’s computer, allowing websites such as no1melaia.de to function smoothly and without technical anomalies, to collect multiple user options, to recognise the frequent users, to facilitate their access to it, and to collect data to improve the content of the website. Cookies do not cause damage to users’ computers or to the files stored on them. We use cookies to provide you with information and to process orders, but we are also allowed to present you with advertising and educational content relevant to your interests and needs.
3.2. Cookies themselves do not contain or reveal personal information. If you submit personal information through the website no1melaia.de, the information may be linked to data stored in cookies. If you do not accept the use of cookies by the website no1melaia.de, you can change your browser settings so that it does not accept cookies (instructions on how to change the cookie settings in your browser can be found in the help section of browser).

4. Processing of children’s personal data
The Company will not collect or process personal data of children under the age of 16 unless parental consent has been given, in accordance with current legislation. If we become aware that a child’s personal data has been collected by mistake, we will delete that data without undue delay.

5. Correcting, Amending or Deleting Information
no1melaia.de allows its users to correct, change, complete or delete data and information submitted to no1melaia.de. If you choose to delete information, no1melaia.de will act accordingly to delete that information from its files immediately. To access, change or delete your personal data, to report problems regarding the operation of the website or to ask any question, contact no1melaia.de through e-mail at info@no1melaia.de.

6. Security of transactions
6.1. no1melaia.de is committed to ensuring the protection and integrity of the data it collects about its website users. no1melaia.de has adopted procedures, which protect the personal data that users present on its website or provide to it by any other means (e.g. by telephone). These procedures protect user data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to ensure that this information is accurate and used correctly.
6.2. The Company implements the appropriate level of security and has implemented reasonable physical, electronic, and administrative procedures to assure the data it collects from accidental or illegal destruction, loss, alteration, unauthorized disclosure or access to personal data which are transmitted, stored or consist a processing object in a different way. Access to the personal data of the users of no1melaia.de is granted only to the staff or direct partners of the Company, to the extent that they are required to have such information to service orders. In the event of a breach of files and information containing personal data, the Company will comply with the applicable legislation regarding notification of the breach.
6.3. The SSL (Secure Sockets Layer) protocol is today the global standard on the internet for certifying websites to web users and for encrypting data between web users and web servers. An encrypted SSL communication requires that all information sent between a client and a server be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information in transit. In addition, all information sent with the SSL protocol is protected by a mechanism that automatically checks whether the data has been changed in transit. Moreover, personal security is the password you give when you become a member of no1melaia.de. In order to present any of your personal information, you must first provide your username and password. For this reason, you must keep this information safe so that it does not become known to third parties. We also advise you to create a password using symbols together with alphanumeric characters.
Finally, let us remind you that the credit card details are not stored in the company’s storage media during the transaction, but are registered directly in the secure environment of the cooperating company that has undertaken the routing of the cards.
All the transactions you carry out via no1melaia.de are governed by the Greek, International and European law, which regulates issues related to electronic commerce as well as by the Consumer Protection Law (L. 2251/1994), which regulates issues related to distance sales.
7. Your Legal Rights
7.1. As a data subject, you have specific legal rights regarding the personal data that the Company collects from you. The Company will respect your rights as they arise from applicable data protection laws and specifically the right to withdraw consent, the right to rectification, the right to restriction, the right to access, the right to portability, the right to erasure, the right to object, the right to file a complaint, etc.
7.2. The Company will try to satisfy your request within 30 days. However, the deadline may be extended for specific reasons related to the specific legal right or the complexity of your request. In order to exercise your legal rights, please contact us in writing by e-mail at info@no1melaia.de.
8. Retention of your personal data
In general, the Company will delete the personal data it collects from you if it is no longer necessary to achieve the purposes for which they were originally collected. However, we may be required to store your personal data for a longer period due to legal provisions.
Furthermore, not all of your personal data will be deleted if you request we not contact you in the future. For this purpose, the Company maintains records containing information about the persons who do not wish to be contacted in the future (e.g. through group e-mail messages).
9. Periodic Changes
no1melaia.de expands, updates and improves its website, and the related products and services, and may update this policy as well. We recommend that you read this procedure at regular intervals, in order to be informed of any changes in the content of this privacy policy.